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ServiceM8

Bills by jobs per month, not seats; users are unlimited.

Starting price
$0 /mo 30 jobs/month, 1 user — verified: no charge. Free tier: 30 jobs/month, 1 user, SMS charged at 10 cents each.
Free trial
14-day free trial No card needed
How it bills
By job volume Tiers are defined by how many jobs you create per month (30 / 50 / 150 / 500 / 1,500+), and users are unlimited on every paid plan. A per-technician cost comparison against Jobber or Housecall Pro is not an apples-to-apples comparison.
Trades we verified
Plumbing · HVAC · Electrical
Last verified
ServiceM8 pricing Visit ServiceM8 (opens in a new tab)

Quick verdict

Our analysis — Our judgement about ServiceM8, based on the verified research below.

Best for

Crews on iPhones whose job count is steadier than their headcount: every paid plan includes unlimited users, and you pay by how many jobs you create each month.

Good if

You add seasonal help and do not want per-seat costs Your techs are on iPhones or iPads You do under 50 jobs a month — that is $29 You want to start free at 30 jobs a month

Not ideal if

Your techs are on Android — they get the cut-down Lite app You run 500 jobs with two techs — you pay $149 We could not verify GPS, dispatch or workflow automation You want annual billing — none is published

Key trade-off

Unlimited users is real, but your plan is sized by jobs, not people: $29 covers 50 jobs a month. We could not verify what happens when you pass that cap on the lower tiers.

What each plan costs

Official — Published by the vendor.
ServiceM8 plans: standing price, billing unit and included seats
Attribute Price Billed Seats included
Free $0 /mo — verified: no charge. 30 jobs/month, 1 user 1 user
Starter $29 /mo 50 jobs/month, unlimited users Unlimited users
Growing $79 /mo 150 jobs/month, unlimited users Unlimited users
Premium $149 /mo 500 jobs/month, unlimited users Unlimited users
Premium Plus $349 /mo 1,500 jobs/month, unlimited users Unlimited users

ServiceM8 pricing — add-ons, fees, processing rates and a 5-technician example.

What it does

Official — Published by the vendor.
Capabilities we track, and what ServiceM8 does with each
Attribute ServiceM8
Covered in column 1: 3/3
Scheduling Placing jobs and appointments on a calendar, assigning them to a day and time, and seeing the whole team's workload in one view. Included
Dispatch Assigning jobs to specific technicians in the field and managing routing, reassignment and en-route status through the working day. Included
Recurring jobs Setting up work that repeats on a schedule — maintenance visits, service agreements or contracts — without re-entering it each time. Included
Covered in column 1: 2/2
Customer records (CRM) A customer record holding contact details, property information and the full history of past jobs, quotes, invoices and conversations. Included
Online booking A public booking page or widget that lets a customer request or reserve an appointment themselves, without telephoning the office. Included
Covered in column 1: 3/3
Estimates and quotes Producing quotes or estimates for a customer, sending them for approval, and turning an accepted quote into scheduled work. Included
Invoicing Creating and sending invoices from completed work, tracking what is outstanding, and following up on unpaid balances. Included
Payments Taking payment from the customer — card, bank transfer or a card reader in the field — through the software rather than outside it. Included
Covered in column 1: 1/1
Automation and workflows Rules or workflows that fire without a person: reminder messages, follow-ups, status changes and triggered notifications. Included
Covered in column 1: 2/2
Mobile app A phone or tablet app the field technician uses on site to see the job, capture notes and photographs, and close the work out. Limited iOS-first. The full product is an iPhone/iPad app; Android is served only by a cut-down "ServiceM8 Lite" app described as basic functionality for field technicians and temporary workers.
GPS tracking Location tracking of technicians or vehicles, used for dispatch decisions, arrival windows and proof of time spent on site. Included
Covered in column 1: 1/1
QuickBooks integration A connection to QuickBooks that moves invoices, payments and customers between the field software and the accounting ledger. Included

Our review

Our analysis — Our judgement, based on the research below.

Unlimited users is real, but your plan is sized by jobs, not people: $29 covers 50 jobs a month. We could not verify what happens when you pass that cap on the lower tiers.

If ServiceM8 isn't the fit

Official — How each of these bills, in the vendor's own terms.

What you would get instead of ServiceM8, and what each one does not fix

Head to head

Trade guides

Where this information comes from

Plan prices and billing
ServiceM8's own published pages. Official — Published by the vendor.
Capabilities
The vendor's own feature and documentation pages. Official — Published by the vendor.
Verdict and trade-offs
Our analysis of the research above. Our analysis — Our judgement, based on the research below.

Primary sources we read

“Verified” means a person re-read the source on the date shown. A deploy never changes that date.