Guides answer the questions that come before choosing a product — what the figures on a vendor's page actually mean, what happens when a vendor publishes none, what a contract usually locks you into. Every figure in one of these is read from the vendor's own page and carries the date we checked it.
Three of the six products we track publish their figures, and they bill in three different shapes. Which one is cheaper for you turns on two numbers you already know: how many people need a login, and how many jobs you run in a month.
ServiceTitan, FieldEdge and Workiz publish no figures at all. That is not a hole in our research — we read each of their own pages, and both pages where a vendor has two. Here is what it changes about how you buy.
The figure on a rate card is the easy part to compare, and it is rarely the part that decides what you pay. Five other lines sit outside it. On some of them a vendor hands you a number you can budget against; on others all six go quiet in the same place.