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ServiceTitan

Per-technician pricing you can only get from a sales call.

Starting price
Custom quote A verified finding, not a gap: every tier on the official pricing page shows a "Request Pricing" button and no numbers appear anywhere. Confirmed on two official pricing URLs.
Free trial
Not publicly disclosed No free trial is offered or mentioned on the pricing page; the call to action is "Request a personalized demo". This is NOT a verified statement that no trial exists — the vendor simply does not address it publicly.
How it bills
Per technician The page describes the model as "per-technician pricing". No rate is attached to it.
Trades we verified
Plumbing · HVAC · Electrical · Roofing
Last verified
Estimate ServiceTitan cost Visit ServiceTitan (opens in a new tab)

Quick verdict

Our analysis — Our judgement about ServiceTitan, based on the verified research below.

Best for

Shops willing to run a buying process: pricing is per technician and quote-only, so the first real number comes from a demo rather than from the website.

Good if

You want dispatch with optimized routing and AR/AP in one place You sell memberships and service agreements You run roofing alongside plumbing, HVAC or electrical You can wait for a quote before you budget

Not ideal if

You need a price today without booking a demo You want to try it first — no trial is mentioned anywhere You need more than an export into QuickBooks You are budgeting — processing rates and onboarding fees are unpublished

Key trade-off

You get a stated per-technician model and every feature we checked, but no number at all: no plan price, seat rate, processing rate or onboarding fee.

What each plan costs

Official — Published by the vendor.
ServiceTitan plans: standing price, billing unit and included seats
Attribute Price Billed Seats included
Starter Custom quote This vendor sells through its sales team and prices each shop individually. Per technician Not publicly disclosed The vendor does not publish this.
Essentials Custom quote This vendor sells through its sales team and prices each shop individually. Per technician Not publicly disclosed The vendor does not publish this.
The Works Custom quote This vendor sells through its sales team and prices each shop individually. Per technician Not publicly disclosed The vendor does not publish this.

Estimate ServiceTitan cost

What it does

Official — Published by the vendor.
Capabilities we track, and what ServiceTitan does with each
Attribute ServiceTitan
Covered in column 1: 3/3
Scheduling Placing jobs and appointments on a calendar, assigning them to a day and time, and seeing the whole team's workload in one view. Included
Dispatch Assigning jobs to specific technicians in the field and managing routing, reassignment and en-route status through the working day. Included
Recurring jobs Setting up work that repeats on a schedule — maintenance visits, service agreements or contracts — without re-entering it each time. Included
Covered in column 1: 2/2
Customer records (CRM) A customer record holding contact details, property information and the full history of past jobs, quotes, invoices and conversations. Included
Online booking A public booking page or widget that lets a customer request or reserve an appointment themselves, without telephoning the office. Included
Covered in column 1: 3/3
Estimates and quotes Producing quotes or estimates for a customer, sending them for approval, and turning an accepted quote into scheduled work. Included
Invoicing Creating and sending invoices from completed work, tracking what is outstanding, and following up on unpaid balances. Included
Payments Taking payment from the customer — card, bank transfer or a card reader in the field — through the software rather than outside it. Included
Covered in column 1: 1/1
Automation and workflows Rules or workflows that fire without a person: reminder messages, follow-ups, status changes and triggered notifications. Included
Covered in column 1: 2/2
Mobile app A phone or tablet app the field technician uses on site to see the job, capture notes and photographs, and close the work out. Included
GPS tracking Location tracking of technicians or vehicles, used for dispatch decisions, arrival windows and proof of time spent on site. Included
Covered in column 1: 1/1
QuickBooks integration A connection to QuickBooks that moves invoices, payments and customers between the field software and the accounting ledger. Included

Our review

Our analysis — Our judgement, based on the research below.

You get a stated per-technician model and every feature we checked, but no number at all: no plan price, seat rate, processing rate or onboarding fee.

If ServiceTitan isn't the fit

Official — How each of these bills, in the vendor's own terms.

Trade guides

Where this information comes from

Plan prices and billing
ServiceTitan's own published pages. Official — Published by the vendor.
Capabilities
The vendor's own feature and documentation pages. Official — Published by the vendor.
Verdict and trade-offs
Our analysis of the research above. Our analysis — Our judgement, based on the research below.

Primary sources we read

“Verified” means a person re-read the source on the date shown. A deploy never changes that date.